Cancellation policy and form



Deadline: 14 days

Return Costs: Buyer bears the direct cost of returning the goods

Return Policy: More details

Cancellation policy: You have the right to withdraw from this contract within one month without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. To exercise your right of withdrawal, you must contact us; Basu-Tec Gmbh, Töschling 123, A-9212 Techelsberg, by means of a clear statement (such as a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period. Consequences of withdrawal: If you withdraw from this contract, we have sent you all the payments we have received from you, including delivery charges (except for the additional costs that result from giving you a different type of delivery than that offered by us , have chosen the most favorable standard delivery), immediately and no later than fourteen days from the day on which the notification of your cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods. Exclusion or Extinction Reasons The right of withdrawal does not apply to contracts - to the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; - for the delivery of goods that can spoil quickly or their expiration date


(If you want to revoke the contract, please fill out this form and send it back.) To: Basu-Tec GmbH, Töschling 123, A-9212 Techelsberg,



I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*): - (* __________) / received on ( * __________) Name of the consumer (s) - Address of the consumer (s) Signature of the consumer (s) (only if communicated on paper) Date _______________ (*) ​​Delete where inapplicable.